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We Thought We Understood Design Thinking-Then Reality Hit
written by Ujeli Bhattarai & Bharat Gautam. We were wondering how well Design Thinking can be learned in a classroom. Can hands on practice really prepare us for using it in the world? This...
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WELL DESIGNED BUSINESS
How well your business adapts to changes? The world is in constant change. Design knowledge is a vital competence in making companies ready to face changes in their environment. Design`s starting...
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Service Design Capabilities
Does possessing service design tools make you automatically a service designer? Or does a person need to have special capabilities in order to be a service designer? This question was examined by...
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Megatrends and the future of work
Work changes, as it always has After living for the past year and half in unnormal circumstances, the whole world is asking the same question;” what is the new normal and has the work changed...
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Users as Co-designers in Public Services
Too often the approach in the development of public services has been “This system has now been built for you, welcome, please use it”. Lately it has become obvious that to make services sustainable...
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Waste does not exist
Many companies are facing the challenge of changing their linear business into a circular one. How to do that and at the same time gain more customers, loyal to your business? How to make this...
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Game changers
I just finished watching the “TEDxHultLondon 2021: Game Changers” event that you could also follow in an AR environment! This was an independently organized TED event by Hult International Business...
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Designing a better life
South Africa remains among the world`s most inequal countries. High inequality is perpetuated by a legacy of exclusion, and the economic growth does not contribute to diminishing poverty and...
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Aligning strategic foresight in large organizations – Workshop at SDGC
During the Service Design Global Conference (SDGC) arranged in October, a workshop was held around facilitating future visions in large organizations. One of the goals was to learn how to support...
View ArticleEmbracing change at the Service Design Global Conference 2020
The international community, Service Design Network (SDN), founded in 2004, arranged an online conference focusing on service design in October of 2020. The conference was planned to be held...
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Panel Discussion: Design Thinking – a tool to create and develop better services
Fraktio, a Finnish company crafting state of the art web applications, arranged an online panel discussion to explain and analyze Design Thinking principles. All five participants had a vast...
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Let’s play!
In service design you stumble sooner or later in the use of Legos. They can be used in many different ways and stages. In Global CX 2020 Day which themes this year were CHANGE, Transformation and...
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Designing remote working practices to improve employee experience (EX) in...
In recent years, remote working has become a hot topic as organizations are developing new working processes and modern collaborative platforms and technology emerge. At the same time, firms are...
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Developing a Non-Governmental Organization’s operations in Zimbabwe through...
Zimbabwe Aids Orphan Society (Zimbabwe Aids-Orvot ry.), founded nearly 20 years ago, is a Finnish non-profit association founded by Seppo Ainamo and Oili Wuolle. The association raises funds for...
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A cocktail of childish playing and academic research
Collaboration and direct engagement were the key words when two distinguished service designer specialists discussed the use of creative practices in designing sustainable futures. This inspirational...
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Designers as political changemakers
What are the commonly stated wicked problems and what can we do about them? A common denominator for the so-called wicked problems is that they all have complex connections to multiple sectors of...
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Wicked, wicked problems
New study in the field of service design! Mari Suoheimo’s doctoral examination was held on 18th of September in the University of Lapland. The opponent was professor Mikko Koria from Loughborough...
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Playfulness creates savings
I participated on the 23th of September in Helsinki Design Week’s Aalto University’s Design club online talk “Creative practices for transformational futures” with Tuuli Mattelmäki, associate...
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A complex conversation over the (business) world
A Helsinki Design Week’s Aalto University’s Designs for a Cooler Planet’s program Design Club talk on 10th of September about the topic “System Innovations for Business Sustainability” and how does...
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Two hours in pouring rain in the footsteps of Jane
On a Tuesday afternoon on the 8th of September a little group of people gathered together in front of a Aalto University building to walk two hours in a pouring rain among the Infrastructure of...
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